Why Premium Tools Unlock Until Your First 30 Customers (Free Stays Free)
Premium tools are available until the first 30 customers are on your card. Here's why we changed the starting experience and what it means for the Free plan.
Key Takeaway: Every new FaveCard account can use premium tools until the first 30 customers are on the card. After that, choose a paid plan or stay on Free forever.
FaveCard Team
Published March 9, 2026 · Updated July 10, 2026
Updated: July 2026
We changed how new FaveCard accounts start. Premium tools are now available until the first 30 customers are on your card. No credit card. No deadline pressure.
Here’s why.
We heard from you
Since we launched, the most common question from new users has been: “What do the paid features actually do?”
That is fair. If you have never seen a wallet pass with your own branding, a campaign on a customer’s card, or full customer analytics, it is hard to decide whether you need them.
So the starting experience should show the product in a real business context, not on a calendar countdown.
Why the first 30 customers
The first useful milestone is not a date. It is the moment your first customers actually join.
That is why premium tools stay available until the first 30 customers are on your card. You can set up the card, share the QR code, see how customers add it, and understand what the paid tools add while your loyalty program is getting real usage.
Premium tools include things like:
- Apple & Google Wallet passes so the card lives in the customer’s native wallet
- Your logo and banner on the loyalty card
- Custom stamp icons beyond the defaults
- Campaigns and customer messages to reach people between visits
- Reviews, surveys and automations to learn from customers and bring them back
- CSV export and team accounts for a more operational setup
After the first 30 customers are on the card, you choose. If the premium tools are worth it, subscribe to the plan that fits. If not, stay on Free.
Free is still forever
Let’s be clear: we are not removing the Free plan.
Free still gives you:
- Unlimited customers
- A browser-based digital loyalty card
- QR code stamp scanning
- Basic analytics
- Animated stamps and rewards
Customers, stamps and cards do not disappear when you stay on Free.
No credit card. No forced upgrade.
We are not asking for payment details upfront. There is no surprise charge. If you do not subscribe to a paid plan, your card keeps working on Free.
The difference is simple: Free keeps the loyalty card running. Paid plans keep the premium presentation and growth tools unlocked.
The bottom line
We want you to choose based on real usage. The first 30 customers on your card is enough to see how FaveCard works in your business, without turning Free into a demo.
Questions? Contact us or check out our pricing page for the full breakdown.
Frequently Asked Questions
Do I need a credit card to start?
No. You can create your card and use premium tools until the first 30 customers are on the card without adding payment details.
What happens after the first 30 customers are on my card?
You choose: subscribe to a paid plan to keep premium tools such as custom branding, campaigns and full customer data, or stay on Free. On Free, your loyalty card keeps working with unlimited customers. Nothing is lost.
Is the Free plan going away?
No. Free is still free, forever. Customers, stamps and cards do not disappear.
Can I stay on Free from the start?
Yes. The Free plan is a complete loyalty card product. Premium tools are there so you can see what the paid plans add before deciding.
